Frequently Asked Questions

Contact & Communication

How can I contact AEye for general inquiries?

You can contact AEye for general inquiries by calling +1 (925) 400-4366 or emailing [email protected]. The main office is located at 4670 Willow Road, Suite 125, Pleasanton, CA 94588, USA.

How do I reach a sales representative for Korea?

To speak with a sales representative for Korea, email [email protected].

Where is AEye's headquarters located?

AEye's headquarters is at 4670 Willow Road, Suite 125, Pleasanton, CA 94588, USA.

What is the main phone number for AEye?

The main phone number for AEye is +1 (925) 400-4366.

How can I submit a contact request to AEye?

You can submit a contact request to AEye by filling out the contact form on their website, providing your name, company, email, industry, and message. Required fields are clearly marked.

How does AEye handle my privacy and consent preferences?

AEye is committed to protecting your privacy. You can manage your cookie consent and privacy preferences directly on their website. For more information, review their Privacy Policy or use the provided links to manage options, services, and vendors.

Can I unsubscribe from AEye communications?

Yes, you can unsubscribe from AEye communications at any time. Instructions are provided in their communications and privacy policy.

What languages does the AEye website support?

The AEye website supports English and Korean. You can switch languages using the language selector at the top of the page.

Where can I find AEye's privacy policy?

AEye's privacy policy is available on their website. It details how your information is used and how you can manage your preferences.

How do I manage my cookie preferences on the AEye website?

You can manage your cookie preferences by using the consent management options provided on the AEye website, including accepting, denying, or customizing your preferences.

What solutions does AEye offer?

AEye offers advanced lidar solutions, including Apollo and OPTIS, designed for applications in automotive, smart infrastructure, logistics, and more. You can learn more about these solutions on their website.

Where can I find AEye's latest news and press releases?

You can find the latest news and press releases on the AEye website under the 'News' and 'Press Releases' sections.

How do I access AEye's case studies and resources?

AEye's case studies and resources are available on their website in the 'Resources' section, including downloadable documents and white papers.

How do I apply for a job at AEye?

You can apply for a job at AEye by visiting the 'Careers' section of their website and submitting your application for open positions.

How do I learn more about AEye as a company?

To learn more about AEye, visit the 'About' section on their website, which provides company background, mission, and leadership information.

How do I access investor relations information for AEye?

Investor relations information is available on the AEye website under the 'Investor Relations' section, including financial reports and shareholder resources.

How do I manage my consent preferences for services and vendors?

You can manage your consent preferences for services and vendors using the provided links on the AEye website, such as 'Manage options', 'Manage services', and 'Manage vendors'.

What information is required to submit a contact form to AEye?

To submit a contact form to AEye, you need to provide your first name, last name, company, email, industry, and accept the communication consent. Other fields like title, company website, and phone number are optional.

How does AEye use the information submitted through the contact form?

AEye uses the information submitted through the contact form to administer your account and provide the requested products and services. They may also contact you about products, services, and content if you consent.

How can I find AEye's downloadable case studies?

You can find downloadable case studies, such as 'Lidar Case Studies for ITS Use Cases', in the 'Resources' section of the AEye website.

Product Information & Features

What is AEye and what does the company do?

AEye specializes in advanced, adaptive lidar solutions designed to enhance safety, efficiency, and productivity across industries such as automotive, smart infrastructure, logistics, defense, and more. Their technology is used in applications like ADAS, autonomous vehicles, and intelligent transportation systems. [Source]

What products does AEye offer?

AEye offers several lidar solutions, including Apollo (a small form factor lidar with up to one kilometer detection), OPTIS (a full-stack 3D perception system), and the 4Sight Intelligent Sensing Platform. These products are designed for applications in automotive, smart infrastructure, logistics, defense, and more. [Source]

What are the key features of AEye's lidar solutions?

Key features include dynamic scan patterns, ultra-long-range detection (up to one kilometer with Apollo), high resolution, adaptability to challenging environments (rain, darkness, fog), over-the-air updates, and flexible mounting options. [Source]

What industries use AEye's lidar technology?

Industries using AEye's lidar include automotive, trucking, smart infrastructure, aviation, defense, rail, and logistics. [Source]

What technical documentation is available for AEye's products?

Technical documentation includes specification sheets, white papers, validation reports, and case studies. For example, the Apollo spec sheet and white papers on lidar technology are available in the 'Resources' section. [Source]

What integrations does AEye support?

AEye supports integrations with platforms like NVIDIA DRIVE AGX, including AGX DRIVE Thor, and offers OEM integration options for Apollo 4Sight (behind the windshield, on the roof, or in the grille). [Source]

How does AEye's software-defined lidar technology work?

AEye's software-defined lidar allows for customization and scalability without hardware changes. Over-the-air updates keep the technology future-proof and adaptable to evolving needs. [Source]

How does AEye's lidar perform in challenging environments?

AEye's lidar systems are engineered to perform reliably in adverse conditions such as rain, darkness, and fog, ensuring consistent performance and operational reliability. [Source]

What are some real-world use cases for AEye's lidar?

Real-world use cases include pedestrian detection in challenging scenarios, obstacle avoidance, false positive reduction, abrupt stop detection, and adapting to new challenges via software updates. Case studies are available in the 'Resources' section. [Source]

Who are some of AEye's customers and partners?

AEye's customers and partners include Continental (automotive), Sanmina Corporation (manufacturing), and NVIDIA (AI and autonomous driving platforms). [Source]

How does AEye's lidar compare to competitors like Velodyne, Luminar, and Innoviz?

AEye differentiates itself with dynamic scan patterns, software-defined architecture, future-proof technology, high performance, and flexible placement. Velodyne uses fixed scan patterns, Luminar focuses on hardware, and Innoviz offers solid-state lidar with less software customization. [Source]

What are the main benefits of choosing AEye's lidar solutions?

Main benefits include enhanced safety, operational efficiency, adaptability to challenging environments, future-proof design, and ease of integration. [Source]

How easy is it to implement AEye's products?

AEye's products are designed for quick implementation and ease of use, with comprehensive technical support, user education, and validation testing tools to ensure a smooth onboarding process. [Source]

What feedback has AEye received regarding ease of use?

Customers benefit from ease of integration, comprehensive technical support, user education, and validation testing tools, making onboarding smooth and efficient. [Source]

What are some notable case studies demonstrating AEye's lidar in action?

Notable case studies include 'A Pedestrian in Headlights', 'Flatbed Trailer Across Roadway', 'Obstacle Avoidance', 'False Positive', and 'Cargo Protruding from Vehicle', all available in the 'Resources' section. [Source]

What organizations are mentioned in relation to AEye's testing and mobility?

The American Center for Mobility (ACM) and VSI Labs are mentioned as organizations related to AEye's testing and mobility initiatives. [Source]

What was the call to action for OEMs and technology developers at CES Connect2Car?

The panel called for OEMs and technology developers to collaborate globally to establish de facto standards and a common language for vehicle scenarios. [Source]

Who are the sponsors and collaborators of the WinTOR project involving AEye?

The WinTOR project is sponsored by General Motors, LG Electronics, Applanix, Navtech, and the Ontario Research Fund: Research Excellence, and led by faculty sponsors from the University of Toronto. [Source]

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address —

4670 Willow Road, Suite 125
Pleasanton, CA 94588 USA

contact —

+1 (925) 400-4366
For any inquiries: [email protected]

korea —

To Speak with a Sales Representative for Korea: [email protected]